Student Experience

Get to know our students

CCTB Student Experience

At CCTB, we are committed to providing a supportive, enriching, and safe learning environment for all our students. From orientation to graduation, we offer a range of resources to help you thrive academically, socially, and personally.

Check out our "How to Succeed at CCTB" YouTube playlist for tips and guidance: Watch here.

 

Orientation Package

Start your journey at CCTB with all the essential information you need! Our Student Handbook will guide you through campus life, academic expectations, and available student services.

 

Campus Guide & Facilities

Explore everything CCTB has to offer, including modern classrooms, collaborative spaces, and student-friendly facilities designed to enhance your learning experience. Check our Campus Tour to discover more about our campus.

 

Education Services & Learning Support

These are important platforms to help you succeed in studies at CCTB.

  • Canvas LMSAccess your course materials and submit assignments using this platform.
  • CCTB Student PortalRequest appointments with CCTB, upload important school documents, and download official school letters.

A group of students standing wearing ID cards and posing for a photo

Student Safety & Wellbeing

Your health and safety are our top priorities. CCTB offers resources to support your mental and physical well-being, including:

Substance Use Health and Harm Reduction

Many substances, such as alcohol, cannabis, nicotine (found in tobacco and some vapes), and caffeine, can impact your mental, emotional, or physical state. While all substance use carries some level of risk, it’s essential to consider both the short-term and long-term effects on your well-being as a student.

No unregulated drug is safe, and prescription medications not obtained directly from a pharmacy also carry significant risks.

Fentanyl and carfentanyl are highly potent opioid painkillers that are being mixed into Vancouver’s unregulated drug supply. Even a tiny amount of fentanyl or its analogs (such as carfentanyl) can be fatal. Fentanyl has been detected in various unregulated drugs, and benzodiazepines are increasingly being mixed into the supply as well.

When using unregulated substances, there is no way to be certain of their exact contents. Drug checking is one harm reduction strategy that can provide more insight into what a substance may contain.

For more information on fentanyl and benzodiazepines, visit the Centre for Addiction and Mental Health website.

The safest option is to avoid substance use entirely. However, if you choose to use, making a plan to reduce potential harms can help protect your health and safety.

Access Important Resources and Emergency Contacts

  • 9-1-1 – Call for medical emergencies or if you are in immediate danger from abuse or assault. Available 24/7.
    • Call: 9-1-1
  • 2-1-1 British Columbia – Free, confidential, multilingual service providing information and referrals to community, government, and social services across B.C. Available 24/7.
    • Call or text: 2-1-1 (toll-free)
  • Opioid Treatment Access Line – Provides fast and easy access to life-saving medication for opioid-use disorder and same-day care. This confidential, toll-free service connects individuals with doctors and nurses who can prescribe opioid agonist medications, with links to regional healthcare teams for ongoing support. Covered by BC PharmaCare. Available 7 days a week, 9 AM – 4 PM.
    • Call: 1-833-804-8111
  • 1-800-SUICIDE – If you are in crisis or concerned about someone, call for immediate support. Available 24/7.
    • Call: 1-800-784-2433
  • 310-Mental Health – Provides emotional support, information, and resources related to mental health and substance use. No area code required. Available 24/7.
    • Call: 310-6789
  • Drug and Poison Control – Call for concerns about poisoning or exposure to toxic substances. Available 24/7.
    • Call: 1-800-567-8911
  • Review CCTB's Critical Incident and Crisis Management Procedures here.

Health Insurance

All CCTB students are required to have medical insurance for the duration of their studies. For more detailed information about this requirement, refer to our Student Health insurance policy.

The following are the options available to students who are newcomers to Canada and do not have valid Medical Services Plan (MSP) coverage yet.

  • Guard.me Canada emergency insurance plan. Students can purchase 90-day coverage through CCTB by reaching out to Student Services. The benefit summary can be viewed here.
    • Students holding valid guard.me insurance also have access to mobileDOCTOR. This service allows them to connect with Canadian doctors on Maple, a telemedicine company, on their phone, tablet or computer anytime, anywhere.
  • Students also have an option of purchasing other emergency health insurance plans that meet equivalent coverage of the guard.me Canada emergency insurance plan.

Once students have arrived in Vancouver, they must apply for Medical Services Plan (MSP). You are welcome to contact Student Services if any assistance is needed.

Students smiling and posing for a photo

A smiling student using a laptop and looking at the camera

Housing Assistance

Looking for a place to stay? We provide guidance on housing options through:

  • To book a time with our team for housing support and inquiries, click here.

Need help? CCTB Student Services is here to support you! Feel free to reach out anytime at studentservices@canctb.ca.

Land Acknowledgement

We acknowledge that the territories on which CCTB and its campus are situated are the traditional, ancestral and unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We thank them for having cared for this land since time immemorial, honour their graciousness to the students who seek knowledge here, and iterate our dedication to valuing the ongoing contributions of Indigenous peoples and communities.