This program was designed to immerse students in the latest developments within the dynamic hospitality and tourism industry. With a focus on identifying and comprehending essential techniques and theories, students gain insight into the intricacies of this multifaceted environment. Emphasis is placed on cultivating professional competencies tailored to the hospitality sector, including effective communication, exceptional customer service, leadership, teamwork and other pertinent professionalism topics. Furthermore, the program's philosophy integrates classroom studies with supervised practical work experience through on-the-job training, aligning directly with students' academic and career goals. As part of this holistic approach, students develop managerial-level decision-making and problem-solving skills, enabling them to excel in delivering exceptional customer service. Additionally, the program fosters a critical appreciation of managerial roles within the hospitality and tourism industry, equipping students with the ability to operate effectively both individually and as part of a cohesive team. Through this comprehensive curriculum, students emerge prepared to make an immediate impact within the hospitality and tourism sector, armed with the necessary skills and knowledge to navigate challenges and drive success in this dynamic field.
Enrolling in the Hospitality and Tourism Management with Co-op program offers numerous benefits, including the integration of on-the-job training as a pivotal component. Recognizing that classroom studies alone are insufficient for comprehensive skill development, we prioritize supervised practical work experience aligned with students' academic and career goals. This unique approach ensures that students gain invaluable real-world experience, enhancing their readiness for success in the hospitality and tourism industry while simultaneously advancing their academic and career goals.
The co-op work experience component constitutes half of the program's entirety, totaling 960 hours. This segment offers you the chance to put into practice the skills you've recently acquired in a real-world setting within the industry, all while benefiting from a guaranteed paid work opportunity.
The Hospitality and Tourism Management with Co-op program is reviewed and approved by the registrar of the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education, Skills & Training.
At CCTB, our mission is to equip students with top-tier training to distinguish themselves in today’s competitive job market. Our curriculum is meticulously designed to align with your career aspirations and delivered using cutting-edge industry tools. Experience a dynamic learning environment that mirrors real-world business practices, ensuring your readiness for the professional realm.
Moreover, CCTB is dedicated to offering comprehensive career orientation, guidance and continual employment assistance. Throughout your educational journey, you'll gain practical skills tailored to industry demands and receive personalized support to secure employment in your chosen field. Our commitment extends beyond graduation, as we aim to provide ongoing support to facilitate your successful integration or re-entry into the workforce.
Studying in the Hospitality and Tourism Management with Co-op program will provide you with the skills needed for many different roles. Some roles you could consider after you finish the program include:
NOCs:
Post-2021 NOC: 64314
Pre-2021 NOCs: 6521,6525
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Standard
| Weeks | Terms | |
| Academic | 48 Weeks | 4 Terms |
| Term Break | 18 Weeks | - |
| Internship Break | - | - |
| *Reading Break | 8 Weeks | - |
| Co-op Placement | 42 Weeks | 3 Terms |
| Total | 116 Weeks | 7 Terms |
*Reading breaks are short academic breaks (1-2 weeks) built in each academic term.
In this course, students are introduced to the professional hospitality culture and mindset prevalent in Canada, setting the foundation for their journey in the industry. Through comprehensive instruction, students develop and refine crucial communication skills, including written, verbal and interpersonal abilities, as well as effective presentation techniques. These skills are essential for success in any business environment. Additionally, students delve into the fundamentals of MS Office and workplace health and safety procedures, equipping them with the necessary competencies to enhance their employability prospects.
This course is designed to offer students a comprehensive understanding of hospitality and its products both within the Canadian marketplace and on a global scale. By exploring international perspectives, students will gain insights into the multifaceted nature of hospitality, encompassing the travel and hospitality industry as well as its broader impacts on destination economies, communities and fragile environments. Emphasizing critical thinking, students will analyze the effects of hospitality within their own country and recognize its potential strategic developmental function. Through this exploration, students will develop a nuanced perspective on the intricate dynamics of hospitality in various contexts.
The course is designed to comprehensively address the knowledge, skills and attitudes required for front office services, aligning with the exacting standards of the service industry. It encompasses a broad spectrum of competencies, ranging from fundamental to specialized core skills. Students will learn to execute tasks such as handling reservations, operating computerized reservation systems, delivering accommodation reception services, conducting night audits, managing club reception services and providing porter services. Throughout the course, students will assess the appropriateness of various procedures across diverse hotel outlets, gaining valuable insights into operational versatility and adaptability.
This course is meticulously crafted to offer students a comprehensive grasp of food and beverage operations, emphasizing the implementation of efficient control systems. Delving into the intricacies of food and wine, it explores various service styles across a spectrum of restaurants and establishments. By the course's conclusion, students will possess the expertise needed to formulate intricate plans tailored to specific food and beverage operations, enabling them to navigate the industry with confidence and precision.
The objective of this course is to grasp the fundamental principles of food hygiene that are relevant across the entire food chain, from primary production to the end consumer. The ultimate aim is to guarantee that food remains safe and suitable for consumption. Throughout the course, students will acquire insights into maintaining good personal hygiene and will demonstrate proficiency in personal workplace hygiene practices as well as workplace health and safety protocols.
This course aims to equip students with a comprehensive understanding of the foundational principles and concepts underpinning financial accounting. Through practical application, students will develop technical proficiency in utilizing double-entry accounting techniques, including the preparation of basic financial statements. Additionally, students will learn how to prepare and analyze basic cost and quantitative information, enabling them to support management in planning and decision-making across diverse business contexts. Furthermore, this module fosters the acquisition of essential skills necessary for operating effectively within any department of a hotel while also emphasizing the importance of ethical responsibilities within management accounting principles.
Through this course, students gain a deeper comprehension of customer service and its pivotal role in delivering high-quality products or services that meet customer needs and desires. Emphasizing effective communication skills within customer relations and services, the course equips students with the tools to navigate diverse interactions with patrons. As an integral component of tourism and hospitality studies, students learn how to adeptly handle a variety of customer interactions, preparing them for success in the dynamic field
This course serves as an introductory exploration of fundamental concepts within organizational behaviour (OB). It delves into identifying management and leadership behaviours pertinent to the contemporary marketplace and industry landscape. Through examining major theorists, pioneers and leaders, students gain insights into various management styles and their correlation with success metrics. Emotional intelligence is a recurring theme throughout, recognized for its significance in both academic and professional advancement. Additionally, the module delves into the nature of corporate culture, aiming to elucidate its impact on the successful operation and evolution of organizational change initiatives.
This course serves as an introduction to the core management skills crucial for organizational success, with a focus on balancing quality, value and risk within operational processes, particularly within facilities operations. By honing on these essential aspects, students will develop the operational skills necessary to effectively deliver facilities services. This encompasses the management of space, environment, communications and a comprehensive range of services that contribute to enhancing business effectiveness within the hospitality and tourism industry.
This course aims to offer students a comprehensive understanding of the strategic management of an organization's most valuable assets: its people. Students will delve into effective business practices within the hospitality industry, with a particular focus on performance and reward management. Additionally, the module will introduce various learning theories and styles, empowering students to reflect on their learning experiences and enhance their effectiveness as independent self-learners. Furthermore, students will engage in personal development planning (PDP) to bolster their employability and professional skills, ensuring they are well-prepared for success in their future careers.
The primary objective of this course is to familiarize students with the intricacies of both business and leisure events. By exploring the Meetings, Incentives, Conferences and Events (MICE) sector, students will gain a comprehensive understanding of its specific characteristics, including the impacts of tourism development, conference marketing strategies and the management of meetings and conferences. Additionally, the module will highlight the increasing significance of event tourism, providing students with valuable insights into this rapidly evolving field. Through this comprehensive exploration, students will be equipped with the knowledge and skills necessary to navigate and excel within the dynamic landscape of event management.
In this course, students will delve into the intricate landscape of the tourism and hospitality industry, gaining insights into identifying emerging issues and trends. Through comprehensive exploration, students will analyze the myriad factors shaping changing tourism patterns, including technological advancements, environmental concerns and evolving consumer preferences. Equipped with this knowledge, students will develop the skills to anticipate and adapt to emerging trends as the tourism sector evolves. Moreover, the course will empower students to address critical issues such as data privacy, innovative marketing strategies, escalating hospitality costs and labour shortages. By understanding the significance of these emerging challenges and trends, students will learn to assess their impact on the hospitality and tourism industry efficiently and effectively, ensuring they are well-prepared to navigate and succeed in this dynamic field.
In this course, students will embark on a journey to deepen their understanding of cross-cultural and niche tourism within the hospitality and tourism industry. Through rigorous examination, students will unravel the intricate dynamics of cultural tourism and acquire the skills and knowledge necessary to proficiently organize cross-cultural travel experiences. As the baby boomer generation retires worldwide, there is a burgeoning demand for niche tourism experiences, adding complexity to the industry landscape. Thus, the ability to identify emerging issues and trends in the tourism and hospitality sector becomes paramount. Students will analyze the multifaceted factors driving changing tourism patterns, including technological advancements, challenges and the environmental impacts associated with cross-cultural and niche tourism on a global scale. By honing these critical skills, students will be well-equipped to navigate and contribute to the evolving landscape of the hospitality and tourism industry.
This course offers an introduction to the surface sector of the tourism industry, focusing on the various suppliers that offer services at destinations. Students will explore a wide range of accommodations and transportation options, including car rentals, rail travel and motor coach services, catering to the diverse needs of travelers. With a growing number of baby boomers retiring globally, safety emerges as a top priority for travelers, making proficiency in land arrangements a crucial skill for students entering the industry.
This course offers students a comprehensive understanding of the modern marketing process, with a particular emphasis on its application within the tourism and hospitality industry. Students will delve into foundational marketing concepts that underpin decision-making, as well as the process of crafting effective marketing strategies. Through the exploration of formal group reports and cases, students will engage in hands-on learning experiences. They will utilize marketing concepts, market research techniques, social media platforms, sales strategies, relationship management skills and product knowledge to effectively promote and sell tourism products, services and customer experiences. With the global retirement of the baby boomer generation, mastering the marketing of hospitality and tourism becomes increasingly vital in both the global and local economy.
This course will guide students in recognizing the wealth of natural resources that offer exceptional opportunities for eco-tourism, emphasizing the creation of sustainable destinations that preserve natural areas, educate visitors and support local communities. Additionally, students will gain insight into the various components of tours and package holidays, enabling them to discern differences among similar offerings and adhere to correct procedures for booking tours and package holidays while ensuring the provision of necessary documentation.
Language proficiency requirements are admission requirements and may not be waived by either the institution or the student.
Students must be in possession of one of the English Language Equivalencies as described in the CCTB Admissions Policy:
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We acknowledge that the territories on which CCTB and its campus are situated are the traditional, ancestral and unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We thank them for having cared for this land since time immemorial, honour their graciousness to the students who seek knowledge here, and iterate our dedication to valuing the ongoing contributions of Indigenous peoples and communities.